Employee Technology Guide

Information Technology Services is excited to support you in your new position! We are here for you every step of the way. Below, is our guide to getting started with technology at KWC. Please don’t hesitate to reach out to us at anytime during your time at KWC.

Step 1: Access Your Campus Accounts

All of the below Campus Accounts utilize the same password. If you are having issues accessing your accounts, your password may be expired. Use the link below to reset your password.

KWC Email Account

• Official KWC employee email account with integrated calendar, collaboration tool, and more.
• Do not give out your account password to anyone.
• KWC ITS will NEVER ask for your passwords.

Step 2: Get Connected

Wi-Fi

Connecting to the KWC Wi-Fi is easy! Every student at the beginning of every school year is given a unique Wi-Fi password that they can use on up to 5 devices. Follow the two simple steps below to connect your device.

1. Start by checking your KWC email for your Wi-Fi password. The email will come from our Wi-Fi service provider, CloudPath. When searching for your Wi-Fi password, be sure to search your inbox for CloudPath.
2. Once you have your unique Wi-Fi password, go into the Wi-Fi settings on your device. Find the KWC_IT Wi-Fi network and input your unique password.

Having trouble finding your CloudPath Wi-Fi password email, or is your current password not working? No worries. Submit a Help Desk Ticket through the link below.

Step 3: Setup Desk Phone

Desk phones are located in some offices. If your office has assigned a phone to you submit a help desk ticket to set it up and configure voicemail.

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Need Assistance?

The KWC ITS Help Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.